|
Program Category |
Performance Measure |
Measurement Intent |
FY 2009-10 Actual |
FY 2010-11 *Estimated |
FY 2011-12 Target |
|
Budgeting and Financial Reporting |
Significant External Audit Findings |
Ensure Compliance with audit requirements as evidenced by no significant external audit findings |
0 |
0 |
0 |
|
Budgeting and Financial Reporting |
Timely Financial Reporting |
Complete all financial reports and accounting functions within identified target deadlines |
100% |
92% |
100% |
|
Budgeting and Financial Reporting |
Timely Payment of Invoices |
Ensure invoices are paid in a timely manner to maintain good relations with suppliers and the public |
100% |
100% |
100% |
|
Personnel Services |
Prompt Employee Recruitments |
Maintain efficiency and responsiveness of the recruitment process to insure timely staffing of vacant positions |
100% |
100% |
100% |
|
Personnel Services |
Prompt Responses to Requests for Information |
Provide timely responses to employee requests for information |
98% |
98% |
98% |
|
Program Category |
Performance Measure |
Measurement Intent |
FY 2009-10 Actual |
FY 2010-11 *Estimated |
FY 2011-12 Target |
|
Risk Management & Safety |
Mandated Training Completion Rate |
Ensure employees receive and attend training for all mandated courses on time |
100% |
100% |
100% |
|
Risk Management & Safety |
Maintain Appropriate Insurance |
Maintain appropriate insurance levels to minimize exposures to loss |
100% |
100% |
100% |
|
Support Services |
Timely Mail Distribution |
Ensure distribution of incoming and outgoing mail on a daily basis |
98% |
95% |
98% |
|
Support Services |
File Maintenance |
Ensure daily maintenance of District files for use by the Board, public, staff and legal counsel |
97% |
98% |
98% |
|
Information Technology |
Technical Support |
Ensure effective support of computer hardware within four hours of requests during working hours |
95% |
95% |
100% |
|
Information Technology |
Security and High Availability |
Maintain secure and reliable electronic environments at all times |
99% |
99% |
100% |
|
Information Technology |
Backup |
Ensure full backup of all District computer records and data on a daily basis |
100% |
100% |
100% |
* Actual performance through May 2011